Terms of service

Effective Date: 1st March 2026 Welcome to Chioma’s Closet. These Terms of Service ("Terms") govern your access to and use of our website https://chiomascloset.com/, and any related services provided by Chioma’s Closet ("we," "our," or "us"). By accessing or using our services, you agree to be bound by these Terms.

We aim to provide a seamless, luxurious shopping experience that reflects the quality and exclusivity of our curated fashion collections

 

1. Use of Our Services 

You agree to use our website and services in a lawful and respectful manner. Any activity that could disrupt or harm the operation of our website or the experience of other customers is prohibited.

2. Account Registration

 Creating an account may be required to access certain features or complete purchases. You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted under your account.

3. Orders and Payments

  • All purchases are subject to acceptance and availability.
  • Payments must be completed through our secure supported payment methods.
  •  Prices are displayed in the currency selected by the customer via our currency selector.
  • We reserve the right to refuse or cancel orders at our discretion.

4. Instagram and WhatsApp Orders

We welcome orders and inquiries through Instagram and WhatsApp as part of our curated customer experience. When placing orders via these platforms:

  • Customers provide their name, handle, phone number, delivery address, and order details.
  • Communications may be stored for customer service, record-keeping, and quality assurance. 
  •  Payments are processed securely through approved third-party providers.

By placing orders through these channels, you agree that your interactions are subject to the same Terms as website orders.

5. No Refund Policy

 All sales are final. For detailed information, please see our separate Refund Policy.

6. Shipping

Shipping is provided in accordance with our Shipping Policy. By placing an order, you accept the timelines, responsibilities, and guidelines outlined there.

7. Intellectual Property

All content on our website—including images, text, logos, and designs—is the property of Chioma’s Closet or its licensors and is protected by intellectual property laws. No content may be used for commercial purposes without our prior written consent.

8. User-Generated Content

By submitting content to our website, such as reviews or comments, you grant Chioma’s Closet a worldwide, royalty-free, non-exclusive license to use, reproduce and display such content in connection with our business. You are solely responsible for the content you submit and must ensure it does not violate laws or infringe upon the rights of others.

9. Third-Party Links

 Our website may contain links to third-party websites. We are not responsible for the content, privacy practices or terms of those external sites.

10. Limitation of Liability

To the fullest extent permitted by law, Chioma’s Closet shall not be liable for any indirect, incidental, special or consequential damages arising from your use of our website, products, or services.

11. Indemnification

You agree to indemnify, defend, and hold harmless Chioma’s Closet, its affiliates, officers, directors, and employees from any claims, liabilities, damages, or expenses arising from your use of our services or violation of these Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria. For international customers, these Terms are supplemented by applicable local laws.

13. Changes to Terms

 We may update or refine these Terms at any time. Changes will take effect immediately upon posting on our website. Continued use of our services constitutes acceptance of the updated Terms.

14. Contact Us

For any questions regarding these Terms or other inquiries, please contact us at: Chioma’s Closet Email: info@chiomascloset.com